Shipping & Return Policy
BODY TRUE® ONLINE PURCHASE POLICY
Last updated February 1, 2014
PLEASE NOTE: YOUR BILLING STATEMENT WILL READ “BODY TRUE”
We reserve the right to cancel any order, any time and for any reason. If your credit or debit card has already been charged and your order is cancelled, you shall receive a credit to your card account in the amount of the charge. We will not be responsible (i) for any charges that your card issuer may apply to you as a result of our processing your order; or (ii) if your card issuer refuses or fails to authorize payment by you.
Your product purchase comes with a thirty (30) money-back satisfaction guarantee that starts upon delivery of the shipment of your product. PLEASE NOTE: If you have purchased one bottle (30-day supply) of our product, you have a thirty (30) day guarantee.
IF YOU WISH TO RETURN, YOU MUST FOLLOW ALL OF THE STEPS BELOW TO RECEIVE A CREDIT ON YOUR ACCOUNT.
IMPORTANT! We are not responsible for returns that never arrive at our facility. Return shipping costs are the responsibility of the customer
One or more of the products your purchase may be on our Monthly Replenishment Program, which qualifies you for substantial savings. Your invoice will clearly indicate if you have agreed to participate in the Monthly Replenishment Program.
Within 30 days your credit card (or checking account) will be charged and your next order will be automatically shipped to you.
If you are not already a member of our Monthly Replenishment Program, and would like to enjoy special discounted pricing, please sign up online. Feel free to contact us at 844-222-1642 with any questions.
You may also email us at: cs@BodyTrue.com.
If you wish to cancel the Monthly Replenishment Program, contact our Customer Satisfaction Department at 844-222-1642. You may also email us at cs@BodyTrue.com.
SHIPPING AND DELIVERY
Body True, in conjunction with our service providers, will attempt to deliver a product within 2-6 weeks of an order being placed. If you have chosen the option of Priority Processing, then your order is guaranteed to arrive within 5-7 business days. Our service providers do not telephone prior to delivering packages, and we cannot guarantee the time of day for delivery.
WHILE BODY TRUE MAY MAKE REASONABLE ATTEMPTS TO ENSURE THAT YOU RECEIVE YOU PRODUCT, BODY TRUE IS NOT RESPONSIBLE FOR:
OUR SOLE MAXIMUM LIABILITY WILL NOT BE MORE THAN TO REFUND THE PURCHASE PRICE OR TO REPLACE AND DELIVER EQUIVALENT PRODUCT ITEMS, AS APPROPRIATE, AS SOON AS REASONABLY POSSIBLE. THE APPLICABLE GUARANTEE MUST BE BROUGHT WITHIN THE ALLOTTED TIME SUPPLIED DEPENDING ON THE PACKAGE OF PRODUCT YOU HAVE PURCHASED AFTER DELIVERY OR WE SHALL NOT BE LIABLE AND YOU WILL HAVE WAIVED ANY AND ALL RELATED CLAIMS.
LIMITATION OF LIABILITY
YOU AGREE THAT, EXCEPT AS EXPLICITLY SET FORTH HEREIN, BODY TRUE, LLC, ITS DIRECTORS, OFFICERS, MANAGERS, EMPLOYEES OR OTHER REPRESENTATIVES SHALL NOT BE LIABLE FOR DAMAGES RELATED TO PRODUCTS SOLD OR THE OPERATION, CONTENT OR USE OF OUR SITES. YOU AGREE THAT THIS LIMITATION OF LIABILITY IS COMPREHENSIVE AND APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES, WHETHER IN AN ACTION IN CONTRACT OR TORT, RELATED TO OUR PRODUCTS OR YOUR ACCESS TO, AND USE OF, OUR SITE OR ANY OTHER HYPER-LINKED THIRD PARTY WEB SITE, EVEN IF WE HAVE BEEN ADVISED OF, OR ARE AWARE OF, THE POSSIBILITY OF SUCH DAMAGES.
Customer Service: 844-222-1642
Terms & Conditions
Terms & Conditions
Terms & Conditions of Sale
BODY TRUE LLC Terms and Conditions of Sale
The Thermabolic Weightloss System Kit one time purchase price is $99.95 plus $9.95 P&H. If you choose to participate in our monthly replenishment program, the cost for your kit is $89.95 plus $9.95 P&H charged monthly until you discontinue your order with our customer service department. Customer service can be reached by emailing email@example.com or calling 844-222-1642.
Important Information About This Legal Contract
This Sale Agreement constitutes the entire agreement between the Customer and BODY TRUE relating to the purchase or sale of goods or services on the Site. The Sale Agreement may only be modified or terminated with regard to goods or services that have been purchased or sold on the Site in a writing signed by BODY TRUE. In the event of any conflict between the terms and conditions stated on your purchase order and this Sale Agreement or any terms and conditions on our invoice, you agree that the provisions of this Sale Agreement and our invoice shall control.
THIS SALE AGREEMENT AND ARBITRATION CLAUSE DOES NOT ALLOW CLASS ARBITRATIONS EVEN IF THE NAF PROCEDURES OR RULES WOULD. YOU AGREE THAT, BY ENTERING INTO THIS SALE AGREEMENT, YOU AND BODY TRUE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.
Title; Risk of Loss
General Legal Disclaimer
Pricing and Information Disclaimer
Limitation of Liability
Orders; Payment Terms; Interest; Taxes
Food and Drug Administration & Federal Trade Commission Compliance
Regarding children’s privacy:
What information does Body True collect?
Personal Information: We specifically request personal information from you at certain points when you purchase an item. We collect personal information that may include, without limitation, your name, shipping and billing addresses, telephone number, email address, credit card information. From time to time, we may also request or obtain personal information about you and your interests through surveys, contest/sweepstakes entry forms, our mobile applications, social media websites, or from Affiliated Companies or in other ways.
Nonpersonal Information: When you visit our website, we collect information such as your IP address, which is a number that can be used to identify your location and Internet Service Provider. We may also collect other information such as the type of browser or device you are using, the URL from which you came to our Website(s) and the URLs that you visited on our Website(s). A URL is the full address of a Website page, which may contain some personal or identifying information about the person who is viewing it.
Information We Obtain from Other Sources: We may collect information about you from other sources, including through interactive applications (such as mobile devices/applications and third-party services) and from commercially available sources (such as data aggregators and public databases). For example, if you access third-party services (such as Facebook Connect) through or in connection with our Website(s), we collect information available about you through those services, including, but not limited to, personal information as well as publicly observable data, such as activities on blogs, videos, and other online postings.
How does Body True use or disclose the information it collects?
Third Party or Co-Branded Offers: Body True may in the future partner with third parties (“Affiliated Company”) to offer additional products or services that we feel may be useful to you. In such cases we may disclose to an Affiliated Company certain limited information.
Customer Service Issues and Contacts: We may use your personal information to contact you in response to customer service complaints you have submitted, to address a problem affecting your use of a product or service, or to verify information concerning a transaction.
Transaction Processing: When you make a purchase, we may need to provide personal information, including information such as your shipping address, billing information, telephone number, and credit card information, to third parties, including product manufacturers and shipping companies, as necessary solely to complete the transaction.
Legal Requirements: We may, in our sole discretion, disclose personal information when we deem necessary or appropriate to law enforcement or other entities or third parties as required by law or to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud, identity theft, or otherwise to comply with the law or legal process, to respond to claims, to protect our systems and customers, to ensure the integrity and operation of our business and systems, or to protect the rights, property, or safety of Body True and its employees or others.
Business and Accounting Disclosures: We may also disclose non-identifying transaction information to third parties for the purpose of accounting and record keeping. We may also disclose aggregate user data or nonpersonal information in order to describe our services to prospective business partners, advertisers, and others, but will do so only in a form that does not identify individual users.
Third Party Tools/Services: At various points and pages on our Website(s), you may be able to access or utilize tools and/or services offered by or in conjunction with third parties, including tools and services in connection with third-party “social media” and other sites that would allow personal information to be transferred to such third parties (for example, Facebook Connect). These third parties have separate data collection and privacy practices independent from ours, and thus Body True cannot be responsible for their policies or activities. Please contact those third parties directly if you have questions about their privacy policies.
Other Disclosures: Occasionally, we may disclose personal information in other circumstances, but we will only do this if we have explained at the time we collect the information the purpose for which it will be disclosed.
In addition, we may contact you via email or use targeted online advertising. In the case of email, we may include instructions to enable you to unsubscribe from future emails if you so choose. You agree and understand that while we will do our best to comply with your request, we shall not be liable for any problems or delays associated with the opt-out process.
Community Center/Community Chatrooms/Message Boards
How can I access, update, or delete my information?
What happens to my information if Body True merges with another company?
Changes to This Policy
Contacting Body True
Last updated and effective: 2/1/14